Privacy Policy
A legal disclaimer
1. Introduction
At Great American Mitigation ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.greatamericamitigation.com or use our services for fire, water, and mold restoration.
By accessing our website or using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information that helps us provide you with immediate restoration services and communicate effectively with insurance providers.
A. Personal Information We may collect personally identifiable information when you fill out a contact form, request emergency service, or communicate with us. This includes:
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Full Name
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Property Address (Service Address)
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Email Address
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Phone Number
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Insurance Provider Information (if applicable for claims)
B. Non-Personal Information We may automatically collect non-personal information about your visit to our website, such as:
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IP Address
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Browser Type
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Operating System
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Access Times
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Referring Website Addresses
3. How We Use Your Information
We use the information we collect for the following purposes:
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Emergency Response: To dispatch technicians to your property for fire, water, or mold mitigation.
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Communication: To contact you regarding your inquiry, provide updates on your restoration project, or send appointment reminders.
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Insurance Processing: To assist in validating and processing insurance claims related to the damage at your property.
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Customer Service: To respond to your questions and provide support.
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Improvement: To analyze website usage and improve our services and user experience.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. However, we may share information in the following specific situations:
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Insurance Companies: To facilitate your claim, we may share documentation of the damage and your contact details with your insurance carrier or adjuster.
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Subcontractors: We may share necessary details with trusted third-party subcontractors who assist us in performing specialized repair or restoration work on your property.
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Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet is 100% secure.
6. Cookies
Our website may use "cookies" to enhance your experience. A cookie is a text file placed on your hard disk by a web server. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
7. Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of those websites.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Great American Mitigation Acton, CA Phone: (818) 724-2859 Email: greatamericaservice@outlook.com